How to Order:
By Email Only
Please place your
order by
email 3 to 5 days before your desired delivery date.
Once we receive your order, we will send a
confirmation email.
Email
confirmation times: 10:00 / 13:00 /
17:00 on business days
※ Delivery charge and tax are included in the listed
price.
Ordering is
Simple!
Email Subject: Flower Order – MM.DD
(Preferred Delivery Date)
1. Order
Number、Color & Budget
(Please let us know your desired price range.)
During summer (June
to September), flowers are delivered using
refrigerated trucks.
Because of this,
there is a
size limit for delivery.
We are unable to create large arrangements or
bouquets
exceeding ¥11,000.
Thank you for your understanding.
2. Your
Name, Address, and Phone Number
(Please include your full contact information.)
3. Preferred
Delivery Date and Time Slot
(You may select your desired delivery time from the
following options:)
Morning
(8-12)/ 14:00–16:00 / 16:00–18:00 / 18:00–20:00 /
19:00–21:00
4. Recipient's Address, Name, and
Phone Number
Please ensure the delivery information is complete
and accurate before placing your order.
5. Message
Card
(If you send us your message via email, we will
print it on our original card and include it with
the flowers.)
Double-check the information before placing your
order.
As of
June 1,
2023,
if you request a change of delivery address due to
an unknown or incorrect address, or recipient
relocation,
the
shipping fee will be charged cash-on-delivery.
The recipient will be responsible for the shipping
cost.
Thank you for your understanding.
Please
include all of the above information and send it to
us by email.
After your
order is confirmed, you will receive an order
confirmation email from us.
If you do not
receive the email within 24 hours, it may have been
filtered into your spam/junk folder. Please contact
us again.
Important
Notes
If there are any
inaccuracies or missing information (such as name,
phone number, or address),
your
delivery may be delayed.
If the recipient is
not home at the time of delivery, a
missed
delivery notice will be left at the door or
mailbox.
Please note: Flowers are perishable items.
Be sure to specify a delivery address where the
recipient can receive them promptly.
Delivery
Information
We ship flowers via
Yamato
Transport (Kuroneko Yamato), a trusted
courier service.
Fast and reliable delivery is guaranteed.
Most areas in Japan
are eligible for delivery.
Standard delivery time slots are
from 10:00
to 21:00 daily.
You may specify your preferred delivery time.
Note:
We currently
do not
deliver to the following areas:
Hokkaido /
Kyushu / Okinawa
Business
Hours
Closed on
Tuesdays
Mon,
Wed, Thu, Fri: 10:00 – 17:00
Sat &
Sun: 10:00 – 13:00
We are closed for
New Year
holidays, summer holidays, and Golden Week.
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